Who We Are
Swift Autos are committed to protecting your personal information and privacy. This policy explains what data we collect, how we use it, and your rights.

1. What This Policy Covers

This applies to all users of our website, www.swiftautos.co.uk, and any services or features we offer.

2. What Data We Collect

You may give us:

  • Name, email, phone, and address
  • Feedback, enquiries, support requests
  • Info when registering or using our services

We may collect automatically:

  • IP address, browser, pages visited
  • Device type and location
  • Data from cookies and tracking tools (e.g. analytics)

3. How We Use Your Data

We use your information to:

  • Provide and improve our services
  • Handle orders, support, and transactions
  • Send confirmations, updates, or service-related messages
  • Offer news, offers, or marketing (only if you agree)
  • Analyse usage to improve your experience
  • Prevent fraud or misuse

We only use your data for purposes you’ve agreed to, or where it’s legally allowed.

4. Legal Basis

We process your data based on:

  • Legitimate interests (e.g. improving services, handling support)
  • Consent (e.g. marketing communications)
  • Legal requirements

5. Sharing Your Data

We do not sell your data.
We may share it only with:

  • Trusted partners who help us run our services
  • When legally required
  • If you give us permission

All partners must follow strict data protection rules.

6. How Long We Keep Your Data

We keep your data only as long as needed for legal, business, or service purposes.

7. Security

We use industry-standard security measures. However, data sent online is never 100% secure. We regularly review and upgrade our protection.

8. Your Rights

You can ask us to:

  • Show you what data we have
  • Correct or update your details
  • Delete your data (in some cases)
  • Stop using your data for marketing

Contact us anytime at: info@swiftautos.co.uk

9. Cookies

Cookies help us understand how you use our site. They:

  • Remember settings or login info
  • Improve website speed and performance
  • Help personalise your experience

You can turn off cookies in your browser, but it may limit some features.

Types we use:

  • Analytics cookies (site use stats)
  • Service cookies (login, settings, basket info)
  • Personalisation cookies (suggestions and content)

10. Marketing Emails

You can unsubscribe from marketing emails at any time via the unsubscribe link or by contacting us.

We’ll still send service-related messages like order updates.

11. Third-Party Sites

Links on our site may lead to other websites. Their privacy practices are not covered by this policy. Please review their policies before sharing data.

12. Questions or Complaints

Contact our Data Protection Officer at:
info@swiftautos.co.uk

If you’re unhappy with our response, you can contact the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF